Information for People Helping Others Facing Barriers
At Social Security, we strive to provide accessible information about our benefits and our application process to everyone. We are committed to serving people who face barriers that prevent them from getting the help they need. We are also here to help your clients who assist and support people facing barriers.
Our People Helping Others webpage at www.ssa.gov/thirdparty provides useful information about our programs, services, and processes.
Please encourage your clients to share this webpage on social media and with their family, friends, and community. You never know who might be a lifeline to someone who needs help.
Celebrating Disability Pride Month and the Americans with Disabilities Act
Social Security is committed to the principles and spirit of Disability Pride Month, and celebrates the 32nd anniversary of the Americans with Disabilities Act (ADA). We work every day to help improve the lives of our beneficiaries and employees with disabilities.
Each July and throughout the year, we celebrate disability pride and honor uniqueness and individuality. We also promote the contributions of the disability community – including those advancing the cause of access and inclusion.
Please remind your clients that our disability program is here for them. We provide financial and medical benefits for those who qualify. Your clients can use these to pay for doctors’ visits, medicines, treatments, and more.
We invite you and your clients to learn more about our Social Security Disability Insurance and Supplemental Security Income programs. Please share our Disability Benefits page at www.ssa.gov/disability with your clients.
Providing Greater Access to Our Services
We continue to welcome people back to our offices for in-person service with or without an appointment. As we help more people in person, we want to highlight the best ways and times to access our services. We’re committed to helping them by telephone and in person. We also encourage them to visit our website to conduct their business online if they can. Our online services are secure and convenient. Going online or calling us can save your clients a trip to a busy office.
Please visit our blog to learn how to get help by telephone and in person and what to expect if your client needs to visit an office.
Social Security Survivors Benefits Explained
When a worker dies, we are here for their surviving family members. Your client should know that, in the event of their death, certain members of their family may be eligible for survivors’ benefits, including: widows and widowers, divorced widows and widowers, children, and their dependent parents.
The amount of benefits your clients’ survivors receive depends on their lifetime earnings. The higher your clients’ earnings, the higher their survivors’ benefits.
To learn more, please visit our blog or read our publication on Survivors Benefits.
Fraudsters Never Go on Vacation
Although your clients may be enjoying the summer sun and fun, they should keep in mind that fraudsters don’t go on vacation. Seniors and younger people are particularly vulnerable to scammers who claim to represent Social Security. To protect themselves and their loved ones, your clients can:
- Visit our Fraud Prevention and Reporting webpage at www.ssa.gov/fraud to learn about how we fight scammers.
- Visit our Protect Yourself from Social Security Scams webpage at www.ssa.gov/scam for information on what tactics scammers use and how to report them.
- Check out the Federal Trade Commission’s page at consumer.ftc.gov/features/scam-alerts for additional scam-related information.
Please share these useful resources with your clients.
SSA Receives Certificate of Excellence in Accountability Reporting
The Association of Government Accountants awarded Social Security the Certificate of Excellence in Accountability Reporting (CEAR) for our fiscal year 2021 Agency Financial Report. The CEAR program aims to improve accountability through reporting that clearly demonstrates a federal agency’s accomplishments and challenges.
We have received the CEAR award for 24 consecutive years – which is unprecedented! Check out our Honors and Awards webpage at www.ssa.gov/agency/awards for information on this achievement and others.